Field Staff Management Web Application
Managing field staff is essentially difficult because you can’t physically and constantly supervise them. If you want to ensure their productivity and satisfaction with their jobs, you need to be fully aware of their wants and needs as well as understand the unique nature of their jobs and how it impacts their behavior Operational management within the field marketing industry is not something to be taken lightly. The management, movement and monitoring of field staff across the length and breadth of the country is a complex task.
FSMS, a unique Field Staff Management Web cloud solution for managing field staff like Sale Representatives, Marketing staff etc.
Administrative suite providing real time data for decision making, integration of different branches, departments and facilitating all stakeholders for proper utilization of resources. Any where, Any time access to FSMS leads to better decision making.
FSMS enables best practices and lead to business growth in managing the field staff and customer relationship.
FSMS facilitates field staff a proper management of their tour plan, daily work report, sales target and leads to proper real time decision making for the respective stake holders.
Advantages of Web Application For Field Staffs
- FSMS consists of employee management where they can fill their Daily Work Details which will lead to creation of WSR as per respective designations like SR, SM, ASM, GSM and all can be controlled by Administrator.
- All the employee repots according to the defined hierarchy and accordingly authorization process follows the same hierarchy.
- A Sale Representative can capture below following details of visited customer,
- i. The feedbacks, complaints and suggestions of the customer.
- ii. The distributed samples and gifts to the customer.
- iii. The interest of customer towards the product.
- iv. The consumptions of the products.
- v. The collected POB details
- The authorization of WSR and TA bills can be done online which gives real time data analysis and minimizes the use of paper reporting which will lead to paperless process.
- Tour Plan can be created prior so that all the related visits of SR, SM, ASM, are in sync with each other.
- SMS can be send to the respective customer and employee as per need.
Low cost Application with high Return Of Investment.
FSMS combines people; processes, integrate them with technology to manage resources efficiently. Leading to satisfied employees and customer satisfaction.
FSMS as a solution gets integrated with the existing or designed website and all web pages get rendered from the control panel. Administrator can control all the content of the pages instantly without any help of web designer.
FSMS provides interactive media like News, Circulars, Holidays etc. All in one platform and easy to maintain.